Global crash of Microsoft Outlook and Teams

Microsoft has acknowledged that some of its Microsoft services are suffering a global downturn. Specifically Online exchangewhich affects the email platform Microsoft Outlook and calendar Teams.

The company has indicated this morning in the account of Microsoft 365 Status that “we are investigating an issue affecting users attempting to access Exchange Online or calendar functionality Microsoft Teams. For more information, see MO941162 in the admin center.”

According to the online service DownDetectorusers have begun to report incidents in operation, in Spain, starting at 8 this morning and that they have reached their peak two hours later, starting since then a slight decrease. He 88% of these reports refer to Outlook, the 7% to the service website and the 5% to SharePoint, a collaboration tool to manage documents and projects. Bugs have been reported with login, errors syncing with mobile devices, and difficulties sending and receiving emails. In the first case, users are encountering the error message “HTTP Error 503. The service is unavailable” after entering their Outlook credentials. The fall is not affecting all users, but Yes, it is widespread and is being registered in most countries where the Microsoft service is available..

Despite user reports in DownDetector having started a downward trend a couple of hours ago, at the time of writing this article you can see a slight increase in incidents in Spain and other countries. This service failure particularly affects to companies where the use of this platform of Microsoft cloud-based services and applications is common. In addition to Outlook and Teams, Microsoft 365 also includes Word, Excel, PowerPoint, Outlook, Publisher and Access.

This bug is the first major downfall that Microsoft has had after a company update this summer. Crowdstrike It will cause many Microsoft systems to crash. On that occasion, many companies belonging to the airline, banking and media sectors were affected.

Update 15:36

Microsoft has explained in X that the fall is due to a “recent change” that have begun to revert. “We have begun to implement a solution which is currently in the process of implementation in the affected environment. As this progresses, we are beginning to realize manual resets in a subset of machines that are in an unhealthy state,” the company has published.