A study concludes that the adoption of Artificial Intelligence (AI) is a revolution that cannot be resolved exclusively in the technological field, but must find in the field of people management the leadership that promotes it with a perspective of sustainability, both for the business as well as for people, and also the shared strategic vision of how, where and why AI.
This is one of the main conclusions contained in the report “Talent, Sustainability and Artificial Intelligence. A perspective from organizational diagnosis”, in which the keys to the adaptation of organizations to the new intrinsically human capabilities developed from new technological tools and artifacts are analyzed.
Naturgy’s approach to The challenges of AI in talent management are occurring from leadership and organizational diagnosis. “The first is an accelerator of change that is also being influenced by it, to the point that different leadership styles can see their strengths reinforced or weakened. And the second is the unavoidable prior exercise to trace the path towards AI from a deep knowledge of the current situation and the available resources, with a systemic vision projected into the future,” says Enrique Tapia, general director of People and Resources at Naturgy.
According to Tapia, “we are aware that the challenges of competitiveness in the new economic cycle defined by artificial intelligence must be balanced with the ethical and sustainability commitments, not only environmental but also social, of our business group.”
In fact, he assures that “all companies are visualizing the different impact scenarios of AI with the conviction that we are not facing just another change, but rather a technological revolution of incalculable dimensions that will shape the new world economic order and, included in it, the concept of the welfare state.
With this analysis and our initiatives in this area we wanted to add a perspective that helps not only visualize the difficulties of change but also mobilize the levers that allow us to take advantage of the opportunities it also offers,” he concludes.
New roles and opportunities
For his part, Nicolás Franco, professor at the Polytechnic University of Madrid and IE and author of the report, pointed out that “Artificial intelligence has emerged as a transformative force for a multitude of sectors in which it is rebuilding work and business practices, as well as re-formatting established processes and parameters.”
Franco highlights that, although generative AI is the most visible because of how user-friendly it is, “beyond the fact that its use is convincing as it progresses, generative AI has the potential to influence leadership in modern organizations. This brings new challenges and opportunities, new roles and responsibilities at all levels, including the management layer.”
In this sense, he points out that the adoption of AI depends largely on the hierarchy within the organization. “The perception and adoption of generative artificial intelligence varies significantly depending on the hierarchical rank of leaders within an organization. While Senior Management is usually in an advantageous position to lead this transformation“Management levels face unique challenges that require specific solutions and an incremental approach in the implementation of these disruptive technologies,” says Nicolás Franco.
For the author of the report, the leaders of the future “will be those who can skillfully navigate the intersection between technology and humanity, using AI as a tool to enhance their capabilities while maintaining a strong focus on human relations, ethics and empathy. The key to success will be finding the right balance between harnessing the power of AI and preserving the human touch that is fundamental to inspiring and effective leadership.”