Coinciding with the celebration of Hispanic Heritage Day, the technology industry with headquarters and infrastructure in Spain claims its ability to compete in a market dominated by global platforms. Faced with delocalized intermediation, specialized assembly, Personalized attention and investment in R&D in our country are consolidated as strategic factors of the brand to protect the consumer and strengthen the national economic fabric.
Buying on foreign marketplaces attracted by a lower price may seem like a good option, until a breakdown or repair arises. This is when the inconveniences appear: international return costs borne by the user, possible customs detentions and difficulties in exercising rights such as the three-year legal guarantee provided for by Spanish regulations for new products. In these situations, Legal certainty and the availability of a close after-sales service are especially important.
In this context, the PcComponentes teams daily serve buyers who turn to the company after encountering difficulties in obtaining spare parts or receiving responses from international platforms.
The advantage of integrating workshop, warehouse and logistics
One of the main competitive advantages of technology with a Spanish seal lies in its local infrastructure. Compared to global platforms that depend on logistics centers located on other continents, PcComponentes concentrates its custom computer assembly workshop, warehouse and logistics operations in Alhama de Murcia. This integration allows your technicians to assemble equipment, perform tests and resolve incidents with greater agility, reducing waiting times and avoiding delays associated with international transportation.
Committing to national innovation also implies facilitating the exercise of consumer rights. PcComponentes directly manages the three-year legal guarantees applicable to new products and allows returns to be processed from the customer area, with home collection at no cost under the conditions offered by the company.
Legal certainty and the availability of a close after-sales service are of particular importance.
Added to this proposal is its commitment to the Spanish economy. Compared to business models that operate through international structures, the company maintains its activity, employment and business development in Spain, in addition to paying taxes in the country. In this way, it contributes to ensuring that the value generated by its activity reverts to the national economic fabric.
“Celebrating Columbus Day in the technology sector means highlighting the talent, logistical capacity and engineering that we have in our country. When a client chooses a platform based in Spain, they are not only looking to resolve a breakdown in days or validate their three-year real guarantee without fighting with customs; they are actively investing in local employment, in direct human attention and in an economic return that remains in their own home,” says Carlos Márquez Arroyo, CMO of Consumer and Tech at PcComponents.