The tranquility reigned today in Barajas, after a chaotic day, with thousands of passengers who saw how their airplanes took off without them due to the kilometer tails in passport control.
Yesterday was the day of offering explanations. Among them, that of the Government delegate in the Community of Madrid, Francisco Martín, which pointed out that the registered incidents were the result of a “very significant increase” in the number of flights, which also coincided with A “computer failure” and forced to reinforce passport control systems.
“There was one Punctual situation Fruit of a very significant increase in the number of flights, which had to be appropriate to management by the National Passport Control Police that the law obliges “, Martín explained in statements to the media after keeping a minute of silence in front of the headquarters of the Government Delegation.
In addition, the delegate has acknowledged that “a computer ruling hindered more operations,” and has assured that, in this regard, “measures have been taken to strengthen that coordination” and prevent similar problems from repeating themselves in the future. “We regret the problems we all saw yesterday, but I think that today and in the next few days the situation will return to normal,” he said.
As for the police endowment at the airport, he said that on Wednesday “there was a police officer at all times”, with 16 open cabins and two agents for each one, although he has announced that a reinforcement of troops will be reinforced in order to “speed up” the controls and that the answer can be “even better than is usually.”
For its part, Interior Minister Fernando Grande-Marlaskaapologized on Thursday to passengers who were affected yesterday by long lines in passport control, ensuring that the appropriate template was counted at all times and with all the cabins operating.
“There are concrete moments of flight peaks that determine small or large dysfunctions, but We are working and we have adequately sized passport control positions and documentation “the minister has declared.
The minister, who has assured that he does not want to enter any type of controversy on this matter, has insisted that yesterday, as always, all control stalls were open and sized with a template “according to the needs.”
And he added that today “it has been what should be again”, in perfect functioning. On the other hand, he has defended the work of the Minister of Transportation, Óscar Puente, and of his entire team that is “absolutely dedicated” to providing the best service to travelers in coordination with all the ministries, EP reports.