The use of artificial intelligence has become widespread in large companies but its transformative potential has not yet penetrated them. Most barely improve processes and remodel jobs while managers are clearer about their costs than their benefits.
According to the latest studies by international consulting firms, the profound effects of this irruption are about to reach the labor market and the most exposed productive sectors.
But in less than four years, AI-based tools have colonized business activity. A Deloitte report published this week with data from 3,500 firms and 25 countries highlights that AI has accelerated management by 81% and generated important business changes by 25%, although only 15% have completed them.
The detailed costs of its incorporation are analyzed in less than half of the companies and only 28% register direct income from AI, although 7 out of 10 expect to achieve it. The expense is clearer than the benefit.
In the event of failures, a third places responsibility on the human team in charge and a quarter on centralized management.
The effects on jobs are overwhelming: 60% of companies have already carried out renovations. For Adecco Group, one of the largest human resources consultancies, AI is just redefining tasks and jobs. Its expected employment impact will take several years.
According to the consulting firm McKinsey. In the US, where AI is rapidly penetrating, 11 million workers, 7% of the total, will have to change jobs in the next decade and 70% will need to adapt to tasks they do not master. AI will change many companies and many lives.