In record time, three years have not yet launched to the consumer market, Chatgpt It has become one of the most used tools. We know of its versatility and its enormous popularity, but not so much about What users use in their day to day.
To this question he answers who can do it better, OpenAIwith a study published in the National Bureau of Economic Research and that has been made by the Economic Research Team of the company in collaboration with the Harvard David Denning economist.
Research details how Chatgpt users use in different tasks as their popularity has been growing. Unlike other studies that estimated these data through surveys, This is the first that relies on internal OpenAi datawhich provides a direct and reliable look at the use that is given to the generative AI that has triumphed the most to date.
The use of chatgpt continues to grow at high speed
We already knew that Chatgpt is very popular, but the study shows at what level. Only in consumer plans (free, plus and pro), chatgpt exceeded the 100 million users At the beginning of 2024, it reached the 400 million at the beginning of 2025 and Today adds more than 700 millionwhich is equivalent to ‘Almost 10 % of the world adult population’according to the company.
Openai admits that their figures may be Something inflated By disconnected users counted several times from different devices or for which they use several accounts with different emails. In addition, other reports indicate that Only one minority pays for the service.
Even so, growth is still pronounced. The volume of processed messages daily went from some 451 million in June 2024 to more than 2.6 billion in June 2025. To contextualize, Google declared in March an average of 14,000 million daily searchesafter decades of domain in the market.
But it stagnates among veterans
The report also breaks down use according to the age of users. Most of the growth comes from New recordsnot of old users increasing their activity. These had Two clear peaks: between September and December 2024 (with the models o1-preview and O1-mini) and between April and June 2025 (with the O3 and O4-mini).
Since June, however, The most veteran users keep their number of daily messages stable and recent growth is due to the new ones that are incorporated. We will have to see if the launch of GPT-5 Break this trend.
Younger users and, now, more women
He 46 % of users in the study had between 18 and 25 years. Adding to those under 18, excluded from it, most users probably has not known the twentieth century.
As for sex, in the first months (Chatgpt was launched in November 2022) it was estimated that the 80 % of active users were men. In full 2025, the proportion has been invested and currently 52.4 % are women.
Much more than to work
Although there is much talk about the impact of AI on productivity, Most uses are not related to work. This type of non -work messages went from 53 % in June 2024 to 72.2 % in June 2025. This is explained, in part, because the Business, Enterprise and Education plans were not included in the sample.
Help with writing
Writing assistance is 28 % of 1.1 million conversations analyzed corresponding to the period between May 2024 and June 2025. The percentage rises to 42 % In the sub -conversations of conversations labeled as work or related to work and 52 % among users with ‘management and business occupations’.
Many do not ask Chatgpt to write from scratch (8 % of all conversations), but edit or correct texts (10.6 %). Translation occupies a 4.5 % And fiction just a 1.4 %.
An informal search engine
The consultations to ‘search information’ passed from 14 % In June 2024 to 24.4 % in June 2025slightly surpassing the prompts of writing that have descended from the 35 % I had in 2024.
Although Chatgpt has improved when relevant sources to support their answers, errors are far from resolving, which limits its use as a reliable search engine. Something that seems to be aware of most users, since among work related consultations, only the 13.5 % They were informative, in front at 40 % centered in writing.
Decisions and problems
He 14.9 % of labor conversations were oriented to ‘Make decisions and solve problems’the second most common category after ‘Document and inform’. OpenAi concludes that many use it as an advisor or research assistant more than as a simple executor of tasks.
Other categories of use
Other categories, surprisingly small, which appear in the study:
- Multimedia (create or recover images): 6 %.
- Programming: 4.2 % (Via API part).
- Creative ideation: 3.9 %.
- Mathematical calculation: 3 %.
- Personal relationships and reflection: 1.9 %.
- Game and role: 0.4 %.